Privacy
Privacy Policy
Last Updated: September 2026
ES24 Media respects your privacy and is committed to protecting the information you provide while using our website and services.
1. Information We Collect
When you create an account or use our services, we may collect information such as:
- Name or username
- Email address
- Account login information
- IP address and basic device/browser information
- Order and transaction information
- Wallet and payment-related information
- Support ticket information
- Information you provide when placing an order
We only collect information that is reasonably necessary to operate and improve our services.
2. How We Use Your Information
We may use collected information to:
- Create and manage your account
- Process and manage orders
- Process deposits and payments
- Provide customer support
- Verify transactions and prevent fraud
- Maintain website security
- Improve our services and user experience
- Send important account or service-related notifications
3. Payment Information
Payments may be processed through third-party payment providers.
ES24 Media does not intentionally store complete card numbers, CVV codes, or other sensitive payment credentials.
Payment providers may process your payment information according to their own privacy policies and terms.
4. Social Media Information
When you place an order, you may provide links, usernames, post URLs, or other information related to third-party social media accounts.
This information is used only for processing the requested service.
We do not claim ownership of or affiliation with third-party social media platforms.
5. Cookies
ES24 Media may use cookies and similar technologies to maintain login sessions, remember preferences, improve website functionality, and help protect accounts.
You may disable cookies through your browser, but some website features may not function correctly.
6. Data Security
We use reasonable technical and organizational measures to protect account and transaction information from unauthorized access, alteration, disclosure, or destruction.
However, no online system can be guaranteed to be completely secure.
7. Data Sharing
We may share necessary information with trusted service providers, payment processors, SMM API providers, hosting providers, or other partners when required to provide the requested service.
We do not sell your personal information as a business practice.
We may also disclose information when required by law, legal process, fraud prevention, or to protect our rights and users.
8. Data Retention
We retain account, order, transaction, and support information for as long as reasonably necessary to operate the service, maintain records, resolve disputes, prevent fraud, or comply with applicable legal obligations.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
To request assistance, please contact us through the Support Ticket system available inside your ES24 Media account.
10. Third-Party Services
Our website may contain or use third-party services, APIs, payment providers, or external platforms.
Their privacy practices are governed by their own policies. ES24 Media is not responsible for the privacy practices of third-party websites or services.
11. Children's Privacy
Our services are not intended for individuals who are not legally permitted to use such services under applicable laws. We do not knowingly collect personal information from children in violation of applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated "Last Updated" date.
13. Contact Us
If you have any privacy-related questions, concerns, or requests, please create a Support Ticket from your ES24 Media account.
By using ES24 Media, you acknowledge that you have read and understood this Privacy Policy.
Last Updated: September 2026
ES24 Media respects your privacy and is committed to protecting the information you provide while using our website and services.
1. Information We Collect
When you create an account or use our services, we may collect information such as:
- Name or username
- Email address
- Account login information
- IP address and basic device/browser information
- Order and transaction information
- Wallet and payment-related information
- Support ticket information
- Information you provide when placing an order
We only collect information that is reasonably necessary to operate and improve our services.
2. How We Use Your Information
We may use collected information to:
- Create and manage your account
- Process and manage orders
- Process deposits and payments
- Provide customer support
- Verify transactions and prevent fraud
- Maintain website security
- Improve our services and user experience
- Send important account or service-related notifications
3. Payment Information
Payments may be processed through third-party payment providers.
ES24 Media does not intentionally store complete card numbers, CVV codes, or other sensitive payment credentials.
Payment providers may process your payment information according to their own privacy policies and terms.
4. Social Media Information
When you place an order, you may provide links, usernames, post URLs, or other information related to third-party social media accounts.
This information is used only for processing the requested service.
We do not claim ownership of or affiliation with third-party social media platforms.
5. Cookies
ES24 Media may use cookies and similar technologies to maintain login sessions, remember preferences, improve website functionality, and help protect accounts.
You may disable cookies through your browser, but some website features may not function correctly.
6. Data Security
We use reasonable technical and organizational measures to protect account and transaction information from unauthorized access, alteration, disclosure, or destruction.
However, no online system can be guaranteed to be completely secure.
7. Data Sharing
We may share necessary information with trusted service providers, payment processors, SMM API providers, hosting providers, or other partners when required to provide the requested service.
We do not sell your personal information as a business practice.
We may also disclose information when required by law, legal process, fraud prevention, or to protect our rights and users.
8. Data Retention
We retain account, order, transaction, and support information for as long as reasonably necessary to operate the service, maintain records, resolve disputes, prevent fraud, or comply with applicable legal obligations.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.
To request assistance, please contact us through the Support Ticket system available inside your ES24 Media account.
10. Third-Party Services
Our website may contain or use third-party services, APIs, payment providers, or external platforms.
Their privacy practices are governed by their own policies. ES24 Media is not responsible for the privacy practices of third-party websites or services.
11. Children's Privacy
Our services are not intended for individuals who are not legally permitted to use such services under applicable laws. We do not knowingly collect personal information from children in violation of applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated "Last Updated" date.
13. Contact Us
If you have any privacy-related questions, concerns, or requests, please create a Support Ticket from your ES24 Media account.
By using ES24 Media, you acknowledge that you have read and understood this Privacy Policy.